>ManyChat: Transforming Branding and Marketing through a Conversation
Every brand or business strives to maintain good communication and instant tools of interaction with the audience and ManyChat fulfills the need. Now a days, ManyChat is one of the biggest platforms in terms of marketing conversation. Messaging platforms like Facebook Messenger, Instagram, WhatsApp, or even SMS can be successfully used to navigate the flow of communication through sales.
What Is ManyChat?
Since its introduction in 2015, ManyChat has been creating waves due to becoming one of the leading platforms for marketing chat services. It began with creating Facebook Messenger Bots only to expand to other famous messaging services afterwards. With the help of this platform, companies can now devise automated conversations with customers using other popular social services and chat rooms.
The platform gives its users the opportunity to create automated templates which are to be called as ‘bots’ for conversations which can be put to action over any chatting service. Which means, a person does not require any programming skills in order to design chatbots. They can design a customer journey through an online user-friendly interface that allows for drag and drop. This lets users to design automated chat flows that can respond to questions, gather data, make bookings, send promotion codes, and much more.
https://manychat.pxf.io/c/6029090/588676/9662
Important Characteristics
Broad Range Communication
Through integration, ManyChat can now be used over SMS, emails, Facebook Messenger, WhatsApp, and even Direct Messages on Instagram, giving the audience variety of platforms to connect with the brands.
Chat Bot Creator through Drag and Drop
The user